Decades of Experience — Channelled Into One Clear Vision

National Disaster Restoration was founded in 2023 by a highly experienced industry professional with over a decade of frontline expertise in disaster recovery. Having worked across large-scale fire and flood claims, complex decontamination sites, and time-sensitive insurance projects, the founder saw an opportunity to deliver something more structured, more professional, and ultimately more reliable.

Today, NDR operates with a carefully selected team of highly trained restoration technicians — each equipped with the knowledge, equipment, and mindset to deliver results across every project, regardless of scale or complexity.



From emergency property mitigation to contents handling and vehicle restoration, we’re not just here to respond — we’re here to solve problems, deliver results, and support our clients with the respect and professionalism they deserve.

Our Vision Is Clear: Smooth, Structured & Considerate Restoration

Our company was created to offer something many organisations struggle to find in restoration:

• Consistency

• Professionalism

• Clear communication

• Documented, compliant work

At NDR, we’re committed to providing:

• A service that respects your time and your space

• Solutions tailored to real-world challenges — not templated responses

• Transparent, evidence-led reporting

• A calm, controlled approach to high-stress situations

Whether you’re a policyholder, insurer, housing provider or contractor, you can expect a cohesive, considerate, and capable team from first call to final report.

Trusted Restoration Services – Delivered Across the UK

We provide fully documented, specialist restoration services for:

• Water Damage – Including moisture mapping, mitigation, strip-outs, and tailored drying system installations

• Fire & Smoke Damage – Soot classification, odour removal, surface neutralisation, and structural cleaning

• Trauma & Biohazard Cleaning – Including trauma, hoarding, sharps, and bio-contaminated scenes

• Contents Restoration & Handling – Including BER assessments, contents salvage, pack-outs and storage

• Vehicle Decontamination – Fire, water, theft and vandalism recovery from vehicle interiors

We work with domestic and commercial clients across the UK, providing both emergency attendance and scheduled works, depending on your needs.

Restoration Solutions Tailored to Your Sector

We understand the specific needs and pressures of each client we work with. That’s why we adapt our approach to suit:

• Homeowners & Tenants

• Housing Associations

• Councils & Local Authorities

• Education & Healthcare Premises

• Building Developers & Contractors

• Insurance Companies, Loss Adjusters & Assessors

Each group faces different priorities — from compliance and cost control to sensitive communication and reporting. We work closely with you to deliver exactly what you need, when you need it.

Our Strengths Set Us Apart

Founded on Real Experience
Our leadership team understands your environment — because we’ve worked in it.

Restoration-First Mentality
We aim to restore wherever possible, saving money and reducing landfill waste.

Professionalism at Every Level
Uniformed, DBS-checked staff who respect your space, your standards and your clients.

Insurance-Grade Documentation
From moisture logs to BER lists, you’ll receive structured evidence to support every claim.

UK-Wide Coverage
Available across England, Scotland, and Wales for both emergency and scheduled works.

Flexible & Collaborative
We work around you — not against you — with no inflated scopes or grey areas.

People First. Every Time.

Our Commitment to You

We know that disaster restoration is about more than walls, pipes, or smoke-damaged furniture. It’s about helping real people navigate real crises — and doing so in a way that feels organised, honest, and calm.

Whether you’re handling a policyholder claim, recovering a void property, or managing a vulnerable housing resident, we’ll be there — not just with equipment, but with the right attitude and the right solution.

Let’s Restore What Matters — Together

Whether you're looking for a long-term partner or immediate support, NDR is ready to help. Get in touch today to discover how we can provide structured, professional restoration tailored to your needs.