Trusted Restoration Solutions for Housing Associations

When fire, water or trauma-related damage affects your housing stock, NDR provides fast, reliable, and fully documented restoration solutions to protect your residents, your assets, and your reputation.

Restoring Damaged Homes, Minimising Disruption

As a housing provider, you’re responsible not only for the condition of your properties — but also for the welfare and safety of your residents. When a fire, escape of water, or traumatic incident occurs, delays in action can lead to further damage, costly repairs, and tenant distress.


At National Disaster Restoration, we work in partnership with housing associations and management companies to provide compliant, rapid, and respectful restoration services tailored to residential settings.

Complete Property & Contents Restoration Solutions

We support you through every stage of the recovery process, including:


  • Water Damage Restoration
    Moisture mapping, water extraction, drying system installations, mitigation and reporting.


  • Fire & Smoke Damage Restoration
    Decontamination, odour control, strip-outs, fire-type identification and property safety support.


  • Trauma Cleanup
    Discreet biohazard cleaning services including unattended deaths, hoarding, and contamination.


  • Contents Handling
    Inventory, BER documentation, item recovery and ethical disposal.


  • Vehicle Decontamination (e.g., shared fleet, vandalised vehicles)
    Safe, non-invasive drying and sanitisation solutions.
All works are supported by photographic documentation, drying logs, and insurer-ready reporting.


A Restoration Partner You Can Depend On

Rapid Response Times
We understand the urgency of occupied properties and mobilise quickly to stabilise the situation.


Respectful Resident Engagement
Our teams work with discretion and professionalism in sensitive or high-risk environments.


Clear, Transparent Reporting
You’ll receive all evidence needed for audit trails, insurer liaison, or internal records.


Nationwide Coverage
Scalable response whether it’s a single home or a portfolio-wide emergency.


Fully Compliant & Insured
DBS-checked technicians, waste handling certification, and safe systems of work.

Flexible Service, Long-Term Value

We offer both one-off emergency response and formalised service agreements, including:


  • 24/7 reactive attendance


  • Priority response status for key clients


  • Scheduled reviews and account management


  • Custom reporting formats to match your operational needs


Whether you're managing a high-rise fire or a small internal leak affecting a family home, we scale our solution to match your needs.

FAQs

Can you work directly with our tenants?

Yes — with your approval, we liaise directly with tenants to arrange access, provide updates, and reduce your admin load.

Are your teams DBS checked?

Absolutely. All field technicians are DBS-checked and trained to work in occupied homes, care settings, and sensitive situations.

Do you provide insurance-ready reports?

Yes. We produce detailed photographic and written reports with moisture readings, contamination assessments, and full works records.

Do you cover multiple regions?

Yes — we operate nationally, with the capacity to manage both local and widespread incidents across your housing stock.

Let’s Work Together to Support Your Residents

Get in touch to discuss emergency support, ongoing restoration services, or to request a free proposal tailored to your housing stock.