Reliable, Evidence-Led Support for Loss Adjusters

Helping You Focus on Settlement, Not Chasing Contractors

As a loss adjuster, your reputation rests on making fair, accurate decisions backed by clear evidence. But delays, vague scopes, and poor-quality contractor input can derail even the simplest claim.



At National Disaster Restoration, we work alongside you — not against you — to provide rapid attendance, clear reporting, and technical honesty. We’re not here to inflate scopes or complicate decisions — we’re here to support yours.

Accurate, No-Nonsense Property Restoration Solutions

We provide full restoration services with documented technical input across:

• Water Damage (Escape of Water, Flood, Storm)
  Moisture mapping, controlled strip-outs, drying system design and ongoing monitoring.

• Fire Damage (All Fire Types)
  Fire type identification, mitigation, decontamination, and odour control with acid soot protection.

• Trauma, Hoarding & Vandalism
  Sharps removal, deep cleaning, decontamination and respectful communication with affected occupants.

• Contents Assessment
  Item inventories, BER determinations with full photographic evidence, and managed disposal if required.

• Vehicle Decontamination
  Restoration-focused support for fire, water or contamination-affected vehicles under policy.



All works are evidence-driven, fully documented, and delivered without bias or conflict of interest.

Helping You Close Claims — Cleanly and Confidently

Value Highlights:

• Clear, Structured Reporting
  Moisture readings, contamination notes, contents listings and before/after photos supplied in insurer-friendly formats.

• Technically Honest Assessments
  If something can be saved, we say so. If it’s BER, we back it up.

• Rapid Attendance
  Fast mobilisation and communication so you’re not left chasing updates.

• Policyholder Engagement (When Needed)
  Respectful communication that reflects your standards and avoids escalation.

• Cost Transparency
  Clear scopes, breakdowns, and evidence of time-on-site and materials used.

Flexible Instruction —

Clear Output

We offer flexible ways of working:

• Direct instruction via phone, email or secure portal

• Joint attendance with adjusters for complex claims

• Pre-visit calls to brief us on claim context

• Regular updates post-visit with interim photos and notes

• Final PDF report with drying logs, images, and key findings

• Ongoing contact for follow-up advice or challenge resolution

You can trust us to act quickly, professionally, and in your best interest.

FAQs

Can I instruct NDR directly?

Yes — we accept instructions from loss adjusters directly, with or without prior insurer referral. We'll work to your brief and return documentation promptly.

Do you offer joint attendance or site meetings?

Absolutely. We’re happy to meet you on-site to provide live advice, assess conditions together, or help manage policyholder expectations.

How detailed are your reports?

Every report includes moisture readings, contamination analysis, photos, contents breakdowns (where relevant), and a factual summary of restoration recommendations.

Can you respond quickly in urgent or high-profile claims?

Yes — we offer emergency response and can prioritise urgent or sensitive claims based on your needs.

Restoration Backed by Evidence — Not Assumption

Let’s work together to close claims with confidence. NDR is ready to provide professional, practical support to loss adjusters across the UK.